Terms of service

Last updated: 3 August 2026

1. Website operator and acceptance

This website is operated by DJT Medical Limited (仁心醫療用品有限公司). By using the website, placing an order or purchasing a product, you agree to these Terms of Service and the Privacy, Shipping and Refund Policies published on the website.

2. Product information and health information

We aim to provide accurate product names, images, specifications, origin, packaging and usage information. Actual packaging may differ slightly following supplier updates. Website content is for general product and health information only and does not constitute medical diagnosis or replace professional healthcare advice. Read the product label and instructions before use. If you have a medical condition, take medication, are pregnant or breastfeeding, or have concerns about ingredients, consult a qualified healthcare professional first.

3. Prices, payment and orders

Prices are shown in Hong Kong dollars. The product prices, shipping charges, discounts and total shown at checkout are the transaction details when you submit the order. An order confirmation does not mean the order has been finally accepted. In reasonable circumstances, we may reject or cancel an order because of unavailable stock, an obvious information or pricing error, unauthorised payment, suspected fraud or legal restrictions. We will notify the customer and return any payment that should be refunded.

4. Delivery, returns and refunds

Delivery, returns and refunds are governed by the Shipping Policy and Refund Policy on the website, which form part of these terms.

5. Accounts and permitted use

You must provide accurate information and protect your account details. You must not use the website unlawfully or fraudulently, infringe rights, interfere with its operation, distribute malicious code or attempt unauthorised access.

6. Intellectual property

Unless otherwise stated, the website text, design, logos, images and other content are protected by applicable intellectual property rights. They may not be copied, modified, distributed or used commercially without authorisation.

7. Third-party services and links

The website may use or link to payment, logistics, social platform and other third-party services. Those services are governed by their own terms and privacy policies, and we do not control their independent operations.

8. Liability

To the maximum extent permitted by law, we are not liable for matters outside our reasonable control or for indirect or consequential loss. Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

9. Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and related disputes are subject to the jurisdiction of the Hong Kong courts.

10. Contact

For questions, contact info@djtmedical.com, telephone +852 3751 7526, or WhatsApp +852 9082 5376.